Get to
know us


You can rely on us to talk through your finance options and deliver an outstanding customer service.


 

ABOUT US


Our aim is to deliver tailored financial solutions with superior customer service and genuine care. Our focus is taking the time to get to know you and understand your needs, work with you on your goals and enable your dreams and aspirations.
Financial planning can be a highly stressful time but with us it is an exciting and rewarding time. Here at, NRG Finance we deliver tailored finance solutions with superior customer service and genuine care, as well as offering ongoing support.

MEET THE DIRECTOR, RICHARD


Richard is not your average mortgage broker. This western suburbs local worked his way through several years in real estate before taking on a finance role with the Westpac group. He started smashing records in his management role, but when he got promoted to ‘Relationship Manager’ for high-end clients, what he was being asked to do didn’t sit right with him. Treating people differently because of their wealthier ‘status’ in life rubbed him the wrong way.

Richard wanted to go after a people-first approach to finance and homeownership––fostering a relationship with the real people who need his help, regardless of the number in their bank account. His passion for seeing people of all wealth brackets reach their goals of homeownership and financial freedom was what pushed him to start his own business––NRG Finance.


Where the big banks can only operate on the basis of one rule book, as a broker Richard now has more than 40 rule books he can look at, meaning there is generally a solution for all of his clients. He’s able to walk hand in hand with each client on their financial journey, finding the right solution for their needs. For Rich, NRG is all about people and making finance a less intimidating experience for all.

When he’s not being a financial super hero, Richard is partner to lovely Hayley, and father to the gorgeous Holly. These two are the other half of his world (outside NRG of course)

He loves spending time doting on both of them and spending his weekends on family adventures and bonding with his little girl. If you see him smiling it’s because he’s probably thinking about how happy the two of them make him.


Image
Image

MEET OUR PARTNER, LUCAS


Our partner, Lucas, had his start in retail management before his shift into finance at Westpac, which meant that the way he approached customer relationships and finding solutions looked totally different to his colleagues. His clients sought him out for his commitment to open communication and transparency––a rarity when working with the big banks.

Lucas spent seven years in finance, developing his network of clients and referral partners. His genuine passion for educating clients and helping them feel confident to achieve their goals and make informed decisions is what sets him apart in this very numbers-driven industry. It’s a journey and a partnership.

When his Westpac group colleague and friend, Richard, approached him with the idea to start NRG, Lucas jumped at the opportunity. He was beginning to realise that he could show a lot more care to his clients by meeting them where they’re comfortable––the cafe, at their home, at the pub––rather than in a stuffy bank cubicle. NRG gave him this flexibility––to meet clients where they’re at, and help them to navigate the convoluted mortgage process with ease.

When he’s not at work, he’s probably ruining a nice walk by playing golf, checking out brunch spots with his partner or cruising around on his motorbike.

For Lucas, the ultimate compliment is a client wanting to work with him again, and we’re not exaggerating when we say this happens a lot!

Why use a mortgage broker?

We offer the care and service the banks don't. We strive to go above and beyond and deliver exceptional, personalised service to our clients.

Experienced advice


Our passion is assisting our clients to finance for whatever they need. We understand that everyone has different needs and requires a different solution, so we take the time to understand each person’s needs and goals, so that we can customise the best solution for you.

Client first approach


What sets us apart from other mortgage brokers is our focus on tailoring each package to your individual needs. Unlike larger operations we deliver highly personalised solutions fit to each client’s needs. We offer the best mortgage advice for you, and treat our clients as individuals and friends rather than just numbers.

premium service


Our job as mortgage brokers is to negotiate the best home loan options on your behalf, educate you on hidden fees associated with each option, and do much of the hard work behind finalising a home loan. A bank will want to promote only their loans whether they are suitable or not, a mortgage broker will offer you a variety of loan options from a number of different lenders.

Ongoing support


Our service does not end at the settlement of your loan, but it's where our relationship begins. Owning a home or investment is a long term commitment, and we are here to help you through the whole journey. Just as you have a family doctor, we become your family finance expert, assisting you through the years with your questions as you travel through the different seasons of your life.

ARE YOU READY TO TAKE THE NEXT STEP?

Our finance specialists are available to help you and answer all your questions


Book an appointment